Privacy Policy

Next Level Gardening (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy governs your access to and use of nextlevelgardening.tv and associated services, including the Planting Calculator (collectively, the “Website”), whether as a guest or a registered user.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, you must not access or use the Website.

1. Information We Collect

a. Information You Provide

We collect information that users provide by signing up, filling out forms, responding to surveys, or purchasing products or services. This includes:

• First Name
• Email Address
• Frost Date (used for planting calculations)

b. Information Collected Automatically

As you navigate the Website, we may collect information automatically, including:

• IP address, device type, and browser information
• Usage patterns and interactions with the Website
• Cookies and analytics tracking (see Section 5)

2. How We Use Your Information

We use your information to:

• Provide and improve the Planting Calculator and community features
• Personalize your experience
• Process payments and manage subscriptions via Memberstack and Stripe
• Analyze anonymous usage trends through Posthog and Vercel

Limited, anonymized analytics are collected by default. Additional tracking such as session recording and heatmaps is only enabled if you explicitly opt in to cookies.

3. Data Storage and Security

Your data is securely stored in Supabase. We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Circle - Community platform
• Memberstack - Authentication and payments (via Stripe)
• Stripe - Payment processing
• Supabase - Database storage
• Posthog - Anonymous analytics (see Section 5)
• Vercel - Web hosting and aggregated analytics

Additionally, your data may be accessed by trusted third-party contractors or service providers—such as software developers or technical consultants—who assist us in operating or improving the Website. All such parties are bound by confidentiality and data protection obligations.

In some cases, infrastructure accounts (such as database hosting or analytics services) may be provisioned and maintained by external service providers or contractors acting on our behalf. These parties may have administrative access to the platforms where your data is stored, but are contractually obligated to handle all information in accordance with this Privacy Policy and applicable data protection laws.

We maintain strict agreements with all vendors and contractors to ensure your data is accessed only as necessary to perform authorized tasks, and never for their own purposes.

5. Tracking and Analytics

We use Posthog and Vercel to collect anonymous usage data that helps us improve the Website. This includes actions like page visits and feature usage.

We do not collect personally identifiable information through analytics unless you explicitly opt in to cookies. Session recordings, heatmaps, and advanced tracking features are only activated if you consent to cookies.

6. Data Retention and Deletion

We retain your personal data as long as necessary to provide our services. You may request data deletion by contacting us at hello@nextlevelgardening.tv. However, we may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for tracking and analytics
• Request a copy of the data we store about you

To exercise these rights, contact us at hello@nextlevelgardening.tv.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email.